Refund policy

This Refund policy applies to paid Apinetworksolutions training enrollments confirmed by invoice or written enrollment notice. Website prices are informational; the commercial confirmation controls.

Refund eligibility

Full refunds are available when we cancel a cohort and cannot offer a suitable transfer date. Learner-initiated full refunds are available if the written request arrives at least 14 days before the cohort start and no live session has been attended.

Timeframe

Submit refund requests within 30 days of payment for self-paced products that have not been substantially accessed (defined as completing less than 20% of modules).

Partial refunds

If you withdraw after a cohort begins but before the midpoint, we may offer a partial credit toward a future cohort, less a 15% administrative fee. After the midpoint, fees are generally non-refundable except where required by law.

Non-refundable items

Archive Access renewals after the digital materials are unlocked, custom Controller’s Atelier discovery work already delivered, and third-party exam fees (if any) are non-refundable.

Refund process

Email info@apinetworksolutions.digital with your full name, invoice number, program name, and reason. We confirm receipt within five business days and may ask for clarification.

Processing time and method

Approved refunds are processed within 14 business days to the original payment method when possible, or by bank transfer to the invoiced entity. Currency conversion differences are outside our control.

Cancellation by us

If we cancel, you may choose a full refund or transfer to a later date at no extra fee.

Exceptions

Mandatory consumer rights under Korean law take precedence where they grant broader protections. Force majeure events may delay cohorts without automatic refund if a new date is offered within 90 days.

Contact for refund requests

info@apinetworksolutions.digital · +82-4-299-4975 · Street: 107-10, Yongheungri, Yeongam-eup; City: Yeongam-gun; State/province/area: Jeollanam-do; Country: Korea